Notice of Non-Discrimination
Cherry Ridge Skilled Nursing Facility complies with applicable federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity, religion, or source of payment.
Cherry Ridge:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, etc.).
- Provides free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.
If you need these services, contact our administrator at (318) 281-6933.
Filing a Grievance
If you believe that Cherry Ridge has failed to provide these services or discriminated in another way on the basis of any protected category, you can file a grievance with our Civil Rights Coordinator:
Civil Rights Coordinator
Cherry Ridge Skilled Nursing Facility
Bastrop, Louisiana 71220
Phone: (318) 281-6933
Email: info@cherryridgeofbastrop.com
Grievances may be filed in person, by mail, fax, or email. Our Coordinator can help you file one.
Filing with the U.S. Department of Health and Human Services
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at ocrportal.hhs.gov, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at hhs.gov/ocr.
See also our Privacy Policy & HIPAA Notice.